Provider Experience Is Crucial To Health Care Outcomes
The HOPE Lab works to improve healthcare providers’ experiences to enhance patients’ quality of care.
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Nursing Workforce Planning
working with provincial healthcare partners for better healthcare workforce planning
Integration of Internationally Educated Nurses
Working to increase IEN entry into the labour market, accelerate employment uptake, and improve workplace integration and retention
Preventing Workplace Violence
Developing strategies to prevent workplace violence and create safer healthcare environments
Research, Collaboration, Better Outcomes.
We partner with healthcare providers, patients and organizations to create healthier systems and better experiences.
About Us
Founder and Director of HOPE Lab
Farinaz (Naz) Havaei, RN, MERM, PhD
(she/her)
What does it take to create a healthcare system where nurses can thrive and patients receive the best possible care? That question is at the heart of Dr. Farinaz Havaei’s work. An Associate Professor in the School of Nursing at the University of British Columbia, a former Michael Smith Health Research BC Scholar (2021–2026), and a Tier 2 Canada Research Chair in Strengthening the Health System (2026–2031), Dr. Havaei is the founder and director of the HOPE Lab (Healthy Outcomes and Patient and Provider Experiences). Her work focuses on strengthening the nursing workforce and creating healthier, safer, and more sustainable healthcare systems. She is particularly interested in the conditions that shape nurses’ everyday experiences at work—from staffing and workload to workplace violence and team-based care—and how these factors affect well-being, retention, and patient care. Working closely with healthcare workers, leaders, policymakers, and professional organizations, Dr. Havaei is committed to turning evidence into practical solutions that support nurses, strengthen the healthcare workforce, and improve care for patients.
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Learn about our latest announcements and news.
Let’s Connect
Have a question, want to learn more about our research, or interested in collaborating? We’d love to hear from you. Get in touch with the HOPE Lab team to connect, collaborate, or learn more about our work.